ORDER INFORMATION August 28, 2022
- Please allow 48 hours to process your order
- Journals are shipped on weekdays via USPS media mail
- You will receive a confirmation by email with tracking information when your order has shipped
RETURN and REFUND POLICY August 28, 2022
- All sales are final and no refund will be issued except under circumstances listed below.
- Although we do not normally accept returns and issue refunds, there are a few situations where you may be entitled to a refund or replacement.
- Should you receive a product that is damaged in transit or if you never receive your product, we will find a solution that resolves the issue, including a replacement item or a refund.
- Refunds and Exchanges: To be eligible for a refund or exchange, you must first email within 10 days of the shipping date. Upon receipt of your email we will respond promptly and attempt to find a reasonable resolution.
- Sana Reiki is a small home-based business and every transaction is important. Your satisfaction is very important and we will make every effort to resolve issues as they arise.